Our Customer Care team will gladly walk you through the process if you need any help placing your order through phone. To reach our team, please visit our contact page to submit your inquiry or give us a call.

Absolutely! For regimen/product, please consult our AI skin Doctor on our website and our AI doctor will suggest you.

You can visit our website (aloeherbals.com) or you can contact us visiting our social media pages.

We recommend storing our products in a cool dry place away from direct sunlight. But do not store in refrigerator.

All our products are best before 36 months from the date of manufacture.

Aloe herbal products are chemical free. All products are suitable for pregnant or breastfeeding women.

If the order is still in the processing phase, there's a higher chance of making the change. It's best to act quickly.

We try to get to orders as quickly as we receive them and in most cases fulfill orders within 2-4 business days. Fulfillment times may vary during peak periods such as after/during product launches, holidays and special promotions.

Your billing address and shipping address do not need to match. However, for security reasons, billing and shipping addresses are required to be in the same country.

We accept e-sewa. We do not accept online payments from digital banking apps. You can also pay cash on delivery.

Depending on the company policy, returns may require the product to be unused, unopened, or in its original packaging.

Our office is located at Biratnagar-13, Morang, Nepal. It is located at 300 to 400 meter south from Roadcess chowk.

Our product is chemical free and dermatology tested. It does not have any side effect.

Most of the ingredients used in our products are from natural source. Aloeherbal products are natural and chemical free.

Based on the location distance your delivery charge is calculated.

All the products are dermatology tested.

The time it takes to see results can vary depending on several factors. you might start to see noticeable improvement with in 4 to 6 weeks.

Yes, wearing sunscreen daily is crucial for protecting your skin from harmful UV rays, even on cloudy days. UV rays can penetrate clouds and cause damage to your skin, leading to premature aging and an increased risk of skin cancer. sunscreen with an SPF of 50 or higher, and reapply every two hours when exposed to the sun.

Darker skin does produce more melanin, but that only protects you up to a point. Dark skin can get sunburned and develop skin cancer. Aloeherbal Spf 50+ sunscreen is good for all skin types.

Wrinkles are a natural result of aging, but you can delay their onset or minimize their appearance. To do so, limit sun exposure, wear sunscreen every day, and use skin products that contain antioxidants and retinoids, which can reduce fine lines and wrinkles.

Hydrated skin looks plumper, softer, and less prone to wrinkles. Moisture helps maintain skin elasticity and supports the skin's barrier function.

Under Eye serum can address specific concerns like puffiness, dark circles, or fine lines. They are not mandatory but can be helpful if you have sensitive skin around the eyes.

Yes, but patch-test new products before full application to check for irritation. Look for gentle, fragrance-free products for sensitive skin.

Dryness could be due to dehydration, harsh weather, over-exfoliation, or using the wrong moisturizer. Make sure you're using products suitable for your skin type.

Uneven texture can be caused by acne scars, dehydration, or dead skin buildup. Regular exfoliation and moisturizing can improve texture.

Yes, ingredients like vitamin C, niacinamide, and alpha hydroxy acids (AHAs) can lighten pigmentation and promote even skin tone.

Clean your face twice a day—once in the morning to remove overnight oils and once at night to remove makeup and dirt.

Use products with salicylic acid or glycolic acid, which help to exfoliate pores and remove clogged sebum.

Fragrance-free products are better for sensitive skin because fragrance can irritate or cause allergic reactions.

Yes, both ingredients can work together to brighten skin, improve texture, and reduce inflammation.